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White Plains Family Health Center

  • About White Plains Family Health Center

    • History of the Center
    • Goals and Mission
    • Accreditations and Certifications
  • Services Offered

    • Primary Care
    • Pediatrics
    • Gynecology
    • Dental
    • Mental Health
    • Nutrition Counseling
  • Insurance and Payment Options

    • Accepted Insurances
    • Sliding Fee Scale
    • Payment Plans and Options
  • Providers and Staff

    • Medical Providers
    • Dental Providers
    • Staff Members
  • Online Patient Portal

    • Features and Benefits
    • How to Sign Up
    • How to Use
  • Community Programs and Events

    • Health Education Workshops
    • Immunization Clinics
    • Screening Programs
  • Location and Hours

    • Address and Contact Information
    • Public Transportation Directions
    • Office Hours and Holiday Schedule
  • Patient Testimonials

    • What Patients are Saying
    • Success Stories
    • Recommendations and Referrals
  • Career and Volunteer Opportunities

    • Current Job Openings
    • Requirements and Qualifications
    • Volunteer Positions Available
  • Contact Us

    • General Inquiries
    • Patient Feedback and Concerns
    • Donations and Support

About White Plains Family Health Center

White Plains Family Health Center has been a trusted healthcare provider in the community since its inception in 1979. The center was founded with the goal of providing affordable and comprehensive healthcare services to individuals and families, regardless of their ability to pay. As a Federally Qualified Health Center (FQHC), it is dedicated to improving the health and well-being of the underserved and underinsured populations in Westchester County.

History of the Center

White Plains Family Health Center's history dates back to the late 1970s when a group of community activists recognized the need for accessible and affordable healthcare services in the area. They formed a non-profit organization and secured funding from the federal government to establish the center. Since then, it has grown to become one of the largest FQHCs in the region, serving over 25,000 patients annually.

Goals and Mission

The center's mission is to provide high-quality, affordable, and culturally competent healthcare services to the community. Its primary goal is to improve the health outcomes of its patients by addressing their physical, emotional, and social needs. It seeks to achieve this by offering a broad range of services, including primary care, pediatrics, gynecology, dental, mental health, and nutrition counseling.

Accreditations and Certifications

White Plains Family Health Center is accredited by the Joint Commission, which recognizes its commitment to meeting the highest standards of quality and safety in healthcare. It has also received certification as a Patient-Centered Medical Home (PCMH) from the National Committee for Quality Assurance (NCQA), which signifies its dedication to providing patient-centered, coordinated, and comprehensive care.

Services Offered

White Plains Family Health Center provides a wide range of healthcare services to meet the diverse needs of its patients.

Primary Care

The center offers comprehensive primary care services for patients of all ages, including routine check-ups, vaccinations, and screenings for chronic diseases such as diabetes and hypertension. Its medical providers work closely with patients to manage their health conditions and develop personalized treatment plans that address their unique needs.

Pediatrics

White Plains Family Health Center provides pediatric care for infants, children, and adolescents. Its pediatricians are experienced in addressing a range of health issues, from routine check-ups and vaccinations to more complex conditions such as asthma and developmental delays.

Gynecology

The center offers gynecological services for women of all ages, including annual exams, Pap smears, and family planning counseling. Its providers are sensitive to the unique needs of women and strive to provide compassionate and respectful care.

Dental

White Plains Family Health Center has a fully equipped dental clinic that provides a range of oral health services, including cleanings, fillings, extractions, and dentures. Its dental providers are committed to promoting good oral health habits and preventing dental problems before they arise.

Mental Health

The center's mental health services include individual and group therapy, medication management, and crisis intervention. Its team of licensed mental health professionals is dedicated to helping patients overcome emotional and behavioral challenges and improve their overall quality of life.

Nutrition Counseling

White Plains Family Health Center offers nutrition counseling services to help patients achieve and maintain a healthy weight, manage chronic conditions, and improve their overall health and well-being. Its registered dietitians work closely with patients to develop personalized meal plans and provide education on healthy eating habits.

Insurance and Payment Options

White Plains Family Health Center accepts a wide range of insurance plans, including Medicaid, Medicare, and many commercial plans. It also offers a sliding fee scale for patients who are uninsured or underinsured, based on their income and family size.

Accepted Insurances

The center accepts most major insurance plans, including Aetna, Cigna, United Healthcare, and more. Patients should check with their insurance provider to confirm coverage.

Sliding Fee Scale

Patients who are uninsured or underinsured may be eligible for discounted services based on their income and family size. The center's sliding fee scale ensures that everyone has access to quality healthcare services, regardless of their financial situation.

Payment Plans and Options

White Plains Family Health Center offers a variety of payment options to make healthcare more affordable for its patients. It accepts cash, credit cards, and personal checks, and offers payment plans for those who need it.

Providers and Staff

White Plains Family Health Center has a team of dedicated medical and dental providers, as well as administrative staff, who work together to provide the best possible care for its patients.

Medical Providers

The center's medical team includes board-certified physicians, nurse practitioners, and physician assistants who are trained in a variety of specialties, including family medicine, internal medicine, pediatrics, and obstetrics/gynecology.

Dental Providers

The center's dental team includes licensed dentists, dental hygienists, and dental assistants who provide a range of oral health services, from routine cleanings to complex procedures.

Staff Members

In addition to its medical and dental providers, White Plains Family Health Center employs a team of administrative staff who are dedicated to ensuring that patients receive the highest level of care. From receptionists to medical assistants, these staff members play a critical role in the day-to-day operations of the center.

Online Patient Portal

White Plains Family Health Center offers a user-friendly online patient portal that allows patients to access their health records, request appointments, and communicate with their providers from anywhere at any time.

Features and Benefits

The patient portal allows patients to view their medical and dental records, including lab results, immunizations, and medication lists. It also allows them to send secure messages to their providers, request prescription refills, and schedule appointments.

How to Sign Up

Patients can sign up for the online patient portal by visiting the center's website and clicking on the patient portal link. They will need to provide their contact information and verify their identity before gaining access to the portal.

How to Use

Once registered, patients can log in to the patient portal using their username and password. From there, they can navigate to the various features and services offered by the portal. The portal is easy to use and provides patients with a convenient way to manage their healthcare needs.

Community Programs and Events

White Plains Family Health Center is committed to improving the health and well-being of the community through a variety of health education and screening programs.

Health Education Workshops

The center offers a range of health education workshops on topics such as diabetes management, healthy eating, and stress reduction. These workshops are free and open to the public and are designed to help individuals and families make informed decisions about their health.

Immunization Clinics

The center hosts regular immunization clinics to ensure that children and adults receive the vaccines they need to stay healthy. Its providers work closely with patients to ensure that they receive the appropriate vaccines for their age and health status.

Screening Programs

White Plains Family Health Center offers a variety of screening programs, including mammograms, pap smears, and blood pressure screenings. These programs are designed to help patients detect and manage health conditions before they become more serious.

Location and Hours

White Plains Family Health Center is located at 20 South Broadway in White Plains, NY. Its hours of operation are Monday through Friday from 8:00 am to 5:00 pm.

Address and Contact Information

The center's address is 20 South Broadway, White Plains, NY 10601. Patients can contact the center by phone at (914) 831-4141 or by email at info@wpfhc.org.

Public Transportation Directions

The center is easily accessible by public transportation, with several bus stops located nearby. The White Plains Metro-North train station is also within walking distance.

Office Hours and Holiday Schedule

The center is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on weekends and major holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Patient Testimonials

White Plains Family Health Center has received numerous positive reviews from its patients, who appreciate the high quality of care and compassionate service they receive.

What Patients are Saying

Patients have praised the center for its friendly and knowledgeable staff, convenient location, and comprehensive range of services. Many have noted that they feel well-cared for and respected by their providers.

Success Stories

Several patients have shared their success stories after receiving care at White Plains Family Health Center. These stories highlight the positive impact that the center has had on their health and well-being.

Recommendations and Referrals

Many patients have recommended White Plains Family Health Center to their friends and family members, citing its high-quality care and affordable services. Some have even referred new patients to the center, confident in its ability to provide excellent care.

Career and Volunteer Opportunities

White Plains Family Health Center offers a variety of career and volunteer opportunities for individuals who are passionate about improving the health and well-being of the community.

Current Job Openings

The center regularly posts job openings on its website, including positions for medical providers, dental providers, and administrative staff. Interested candidates can apply online or contact the center for more information.

Requirements and Qualifications

Candidates for employment at White Plains Family Health Center must meet certain requirements and qualifications, including specific education and licensure requirements for medical and dental providers. Administrative staff must possess strong communication and organizational skills.

Volunteer Positions Available

The center also offers volunteer opportunities for individuals who want to give back to the community. Volunteers can assist with a variety of tasks, from administrative work to patient care. Interested individuals can contact the center for more information.

Contact Us

White Plains Family Health Center welcomes feedback and inquiries from patients and members of the community.

General Inquiries

For general inquiries, patients and community members can contact the center by phone at (914) 831-4141 or by email at info@wpfhc.org.

Patient Feedback and Concerns

The center values patient feedback and encourages patients to share their concerns and suggestions for improvement. Patients can contact the center's patient experience department by phone or email to share their feedback.

Donations and Support

White Plains Family Health Center relies on the support of donors and community partners to continue its important work. Interested individuals and organizations can contact the center to learn more about how they can support its mission.

Frequently Asked Questions about White Plains Family Health Center

What services does White Plains Family Health Center offer?

White Plains Family Health Center offers a variety of services including primary care, dental care, behavioral health services, and women's health services.

Do I need health insurance to receive care at White Plains Family Health Center?

No, White Plains Family Health Center provides care for all patients regardless of their insurance status. They also offer a sliding fee scale for uninsured patients based on income and family size.

Can I make an appointment online?

Yes, you can make an appointment online through the White Plains Family Health Center website or through their patient portal.

What are the hours of operation for White Plains Family Health Center?

The hours of operation for White Plains Family Health Center vary by location. You can find the hours for the specific location you are interested in on their website.

Do I need a referral to see a specialist at White Plains Family Health Center?

No, you do not need a referral to see a specialist at White Plains Family Health Center. However, they do work closely with specialists in the area and can help coordinate care if needed.